Privacy Policy

Effective Date: 1/1/2024

Our dealership takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we’ve collected about you at any time.

Guiding Principles:

Our dealership respects the privacy of individuals who visit our Web sites, send us e-mail, or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:

Our dealership maintains a strict “no-spam” policy. Subscribers to our e-mail services (or any other feature/service found on our Web site) will not receive unsolicited e-mail messages from us. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). Our dealership will not share any information you’ve provided to us with anyone without your consent other than to provide the service you’ve requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

Non-Personally Identifiable Data:

Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Web sites. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual’s consent.

Information Voluntarily Provided:

Any information you provide to us (i.e. name, e-mail address, etc.) when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of our Web sites, is securely maintained on our Web server and internal systems. This information may be used to provide you with information you’ve requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see opt-out Procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.

Information Collected from Other Sources:

To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you’ve provided.

Disclosure of Personal Information:

Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties, other than as described below, and never without your consent.

Business Partners:

Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. the E-Mail Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.

Agents:

Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.

Business Transfers:

In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition.

Compliance with Law/Safety:

Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public.

With Consent:

Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.

Use of Cookies:

Our dealership may use a browser feature known as a “cookie.” Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our Web sites. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Web sites. The “help” section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As our Web sites have been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our Web sites may not function correctly and you may be required to renter any user IDs and passwords more frequently

Accessing Our Web Sites from Outside of the United States:

If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S.

External Links:

Our Web sites contain links to other sites. Our dealership is not responsible for the privacy practices or the content of such Web sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites.

Passwords:

The personal data record created through your registration with our Web site can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Public Forums:

Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

opt-out Procedures:

You may always opt-out of receiving future communications from our dealership. Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Contacting the Web Sites:

If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us.

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Honestly would like to appreciate my guy Aiden.. Him and his team got me right 💪🏽💚
Tyrone Fletcher J.
Tyrone Fletcher J.
I recently visited this dealership searching for a pickup truck. My sales representative, Aidan, provided exceptional service. He helped me find a truck that exceeded my expectations. The entire process was smooth and efficient. I highly recommend Aidan to anyone looking for a new vehicle.
Miguel M.
Miguel M.
My recent purchase of a Chevy Silverado from Motorhub in Inwood was a fantastic experience from start to finish! From the moment I walked onto the lot, I felt welcomed and valued.Ryan and Aiden were the two individuals who truly made this a memorable car buying process.They were knowledgeable about the Silverado, answering all my questions with patience and clarity. What I appreciated most was their no-pressure approach, they genuinely wanted to help me find the right vehicle for my needs, rather than push for a quick sale. They were transparent, honest, and made sure I understood every step of the process.The entire team at Motorhub made the financing and paperwork incredibly smooth and efficient. I drove off the lot in my new Chevy Silverado feeling confident and excited about my purchase.If you're looking for a new vehicle and want a dealership that prioritizes customer satisfaction, I highly recommend Motorhub. Ask for Ryan and Aiden
Steve K.
Steve K.
Aidan Nunez-Sales Manager Helped my family fix a small problem so easily. Responded fast and beyond helpful start to finish. Communicated well and got us the car and result we wanted within 2 hours. Highly recommend working with this guy. Legendary customer service honestly
Alexa M
Alexa M
this dealership treated me with respect and made me feel welcomed and comfortable throughout the whole deal. I understood everything and was given great options. At the end of the day I purchased my first car, a 2017 Honda Accord. If anyone is looking to buy from a dealership start with motorhub Because not only do they make you feel like a respected customer they make you feel like family. after purchasing my car, I rolled the windows down and played Taylor Swift Shake It, the workers At motorhub we’re even nice enough to dance with me. Wouldn’t have went anywhere else for my first car highly recommend.
Lamarre L.
Lamarre L.
Just purchased a used car from MotorHub, the team is extremely helpful and put their best food forward to assist. Dimitry was an absolute gem, amazing customer service and very personable.
Carlos
Carlos
Aiden was the best salesman i’ve ever dealt with. I stopped by just to look at a car I saw on Motorhub.com ended up driving away with it same day. I didn’t feel forced to purchase the vehicle at all like other dealers do. Aiden and all the staff in this location are all kind and respectful. Save yourself some time & come here first.
Leomar B.
Leomar B.
Aidan was incredibly helpful throughout the process of purchasing my first car. He was honest, informative, and made the experience stress-free. There was no pressure at any point, and he took the time to clearly break down the pricing details.
Nestor A.
Nestor A.
Six months and 7,000 miles later, we couldn’t be happier with our decision to purchase our Mercedes-Benz GLA 250 4MATIC from this dealership! We intentionally waited to write a review because we wanted to truly experience the car and the service behind it — and now we can confidently say it was one of the best decisions we’ve made.From the moment we walked in, Dimitry and the entire team made the experience smooth, honest, and welcoming. They patiently answered all our questions, guided us through the process without any pressure, and ensured we felt comfortable and confident with our choice.Over these past months, the GLA 250 has been absolutely fantastic — reliable, luxurious, and a joy to drive every single day. It’s clear that the dealership’s commitment to quality doesn’t end when you drive off the lot.A huge thank you to Dimitry and everyone at the dealership. We wholeheartedly recommend them to anyone looking for a top-notch car buying experience!
Mladenka B.
Mladenka B.
Aidan was not only amazing in getting me the best deal he could, he also did it all via phone with me so we were not driving 3 hours to waste our time. Absolutely kind, and worked hard for us. Couldn't recommend them more!
Amanda
Amanda
I purchased a 2020 Tucson from Motorhub in March 2025. I was assigned to one of the managers Aidan who was super professional, personable and friendly.He made the car buying experience as smooth as possible and we all know it can be difficult with all the back and forth. I would recommend doing your pre qualification prior to visiting Motorhub as Aidan mentioned it saves a lot of time. I would him and Motorhub to friends and family.
Luis A.
Luis A.
After many disappointing experiences at other dealerships, I came here and had the pleasure of working with Aidan. Everything was handled so quickly and professionally. I genuinely appreciate the effort and lengths he went through to ensure it was a smooth and easy process for me.
Diane Taylor T.
Diane Taylor T.
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